PlayNation Swing Sets
Marietta Showroom
480 Cobb Parkway South
Marietta, GA 30060
Mon - Sat 10am-6pm
Sun 12pm-5pm
Ph: (770) 424-7779
Alpharetta Showroom
520 Branch Dr,
Alpharetta, GA 30004
Mon - Sat 10am-6pm
Sun 12pm-5pm
Ph: (678) 822-5321

Warranty

MANUFACTURER'S LIMITED WARRANTY

PlayNation Play Systems, Inc. warrants its Enchanted™, Dreamer™, and Majestic™ series of swing sets to be free from defects in workmanship and materials, under normal use and conditions, for the lifetime of the product for structural wood components and for two years for all other components (e.g., hardware, plastics, tarps, rope ladder, etc.) except PlayNation's Super Scoop Slides™ and Super Tube Spiral Slides™.

PlayNation warrants its Super Scoop Slides™ and Super Tube Spiral Slides™ to be free from defects in workmanship and materials, under normal use and conditions, for the lifetime of the product.

PlayNation warrants its Mystic™ series swing sets to be free from defects in workmanship and materials, under normal use and conditions, for a period of 15 years for structural wood components and for two years for all other components (e.g., hardware, plastics, tarps, rope ladder, etc.).

PlayNation will replace any PlayNation-Brand wooden play set part suffering structural failure due to rotting, warping, or insect damage that occur during the stated warranty period. This decision is subject to verification of the defect which, at PlayNation's discretion, may be accomplished by submitting photographs or by pre-paid delivery of the defective part to PlayNation. Any warranty claim must include proof of purchase, including a legible date of purchase. In addition, within the first 30 days from the date of purchase, PlayNation will replace any parts discovered to be missing from or damaged in the original packaging.

Cosmetic defects or natural characteristics of wood (e.g., warping, seasonal checking or cracking, knots, or knot holes, etc.) that do not affect the structural integrity of the product, as it relates to its intended use, are not covered by this warranty. Defects that develop because the product is exposed to extreme climate conditions, excessive water exposure, lumber that has been damaged by wood boring bees, or defects that develop as a result of faulty or improper installation of the product, are not covered by this warranty. Fading, discoloration, or molding of any wood part or accessory, cracks in plastic components, surface rust on hardware, and chips on powder coated materials are not considered defects in material as long as they do not affect the functionality or structural integrity of the part or component for its intended use.

It is the owner's responsibility to properly maintain the swing set. Instructions for proper maintenance can be found on PlayNation's website. Imperfections or defects that develop because of a failure to properly maintain the swing set are not covered by this warranty.

This warranty is valid only if the product is used for the purpose for which it was designed and installed at a residential, single-family dwelling. This warranty is void if the product is used in a commercial or institutional setting. This warranty does not cover (a) products that have been damaged by acts of God, negligence, misuse, or accident, or that have been modified or repaired by unauthorized persons; (b) the cost of labor; or (c) the cost of shipping the product, any part, or any replacement product or part.

PLAYNATION DISCLAIMS ALL OTHER REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PLAYNATION WILL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. This warranty is valid only in the United States of America, is non-transferrable and does not extend to the owners of the product subsequent to the original purchaser. Some states do not allow limitations on implied warranties or exclusion of incidental or consequential damages, so these restrictions may not be applicable to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.